State of the Art

Privacy Statement

How we handle your personal data
Privacy Policy

Who is responsible for your data?

State of Art is responsible for the processing of personal data as described in this privacy statement. We comply with the General Data Protection Regulation (GDPR). Below you will find the details of both legal entities:

State of Art B.V.
AddressWestermanstraat 1, 7131 EH Lichtenvoorde
CoC08 044 581
VATNL008543574B01
Count+31 (0) 544 39 22 11
Emailinfo@stateofart.com
State of Art I-Store B.V.
AddressWestermanstraat 1, 7131 EH Lichtenvoorde
CoC27,179,962
VATNL808043729B01
Count+31 (0) 544 39 22 33
Emailcontact@stateofart.com

No Data Protection Officer (DPO) has been appointed. For privacy-related questions, please use the contact details above.

What data do we process?

State of Art processes data from anyone who leaves data in a store or via the webshop, and from individuals whose data we receive via affiliate partners. This includes:

  • Name, address, and place of residence
  • Contact information (phone number, email address)
  • Date of birth
  • Gender
  • Payment details
  • Website login details
  • Location data
  • Purchase history

Why do we process your data?

We always process your data based on a valid legal basis:

Agreement execution
Processing of your order, delivery, and communication about your purchase.
Legitimate interest
Enriching your account with purchase history and improving our services.
Permission
Sending newsletters and marketing communications about collections and promotions.

How long do we store your data?

State of Art does not store your data longer than necessary for the purpose for which it was collected and adheres to the statutory retention periods:

Data categoryRetention period
Customer data4 years since last purchase
Financial and order details7 years (statutory fiscal retention period)
Newsletter subscriptionsDeleted immediately after unsubscription
Website Visitor Data (GA4)14 months (standard GA4 setting)

The data retention period for website visitor data via Google Analytics 4 is configurable. Check this via Admin - Data Settings - Data Retention in your GA4 account.

With whom do we share your data?

Data is not processed or stored outside the EU

State of Art only shares your personal data with other parties if this is necessary. We enter into a processor agreement with all processors:

  • ICT companies for database and website management
  • Payment providers for payment processing
  • Delivery transport companies
  • Trusted Shops for collecting customer reviews
  • Google (Google Analytics 4) for website analysis
  • Klarna for deferred payments
  • Affiliate Partners

If you choose to pay with Klarna, Klarna may perform a credit check or pass on payment details to an external credit institution on the basis of legitimate interest. You can object to this at any time.

Google Analytics

We use Google Analytics 4 (GA4) to gain insight into the use of our website. GA4 collects anonymized data about visitor behavior, such as pages visited, session duration, and visitor origin.

Google may provide this information to third parties if Google is legally obliged to do so, or insofar as third parties process the information on Google's behalf. We have not given Google permission to use the Analytics information obtained for other Google services. The data will be stored for a maximum of 14 months.

You can prevent the use of Google Analytics by installing the Google Analytics Opt-out Browser Add-on via tools.google.com/dlpage/gaoptout.

Your rights

Under the GDPR, you have the following rights regarding your personal data. We will respond to your request within 4 weeks:

Right of access
You can request which data we have about you. We will then send you an overview.
Right to rectification
Is your data incorrect or incomplete? You can ask us to adjust it.
Right to erasure
You can ask us to delete your data, unless we are legally obliged to retain it.
Right to restriction
You can ask us to restrict the processing of your data.
Right to data portability
You can ask us to transfer your data to another controller.
Right of objection
You can object to the processing of your data, for example, for marketing purposes.

Security of your data

State of Art appropriately secures your data against theft, loss, or other unlawful use. We have taken technical and organizational measures to prevent your personal data from being lost, stolen, or accessed by unauthorized persons.

Newsletter

If you sign up for our newsletter, we will use your email address to regularly send you our newsletter with information about collections and promotions. We do this based on your consent.

You can unsubscribe at any time via the unsubscribe link in the newsletter or by sending an email to contact@stateofart.com. After unsubscribing, we will immediately delete your email address.

Cookies

Cookies are small text files used by websites to improve the user experience. We use the following types of cookies:

  • Functional cookies - necessary for the use of the website, no consent required
  • Analytical cookies - for insights into the use of our website (Google Analytics 4)
  • Marketing cookies - for personalized ads, only with your consent

You can change or withdraw your consent at any time via the cookie statement on our website. More information about disabling cookies can be found at aboutcookies.org.

Complaints and supervisor

Do you believe that we are not handling your data carefully? Then you can submit a complaint to State of Art. If we cannot resolve the issue together, you can submit a complaint to the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl). As a final step, you can appeal to the court.

Changes to this statement

State of Art reserves the right to amend this Privacy Policy. We recommend that you consult this policy regularly. The most recent version can always be found at www.stateofart.com.

Questions about your privacy?
Contact State of Art I-Store B.V. using the details below.
contact@stateofart.com +31 (0) 544 39 22 33