Customer service

Login & my details

Everything about your State of Art account
How do I log in?
Modify data
Privacy & security
Frequently asked questions

How do I log in to my account?

No password required State of Art uses passwordless login. You log in with a one-time code that we send to your email address — fast, secure, and without a password.
1
Go to the login page and enter your email address.
2
You will receive an email containing a one-time login code. Please check your spam folder if you do not see the email.
3
Enter the code on the login page. You are now logged in.

The login code is only valid for a short time. Request a new code if the code has expired.

I don't have an account yet — how do I create one?

Creating an account is automatic — you don't need to register separately. The first time you order or enter your email address on the login page, an account will be created for you automatically.

With an account, you can view your order history, save addresses, and return items for free.

How do I change my account details?

After logging in, you can manage the following details in your account:

Unable to adjust your details? Please contact our customer service.

How is the privacy of my data handled?

State of Art handles your personal data with care and confidentiality, in accordance with the General Data Protection Regulation (GDPR).

We only collect the data necessary to inform you about your order, maintain your account, and inform you about collections and promotions. Your data will never be sold to third parties.

If you want to know what data we have about you, or if you want your data to be deleted, please read our privacy statement or contact us.

I haven't received the login code – what now?

First, check your spam or junk folder. If the email is not there, try the following:

1
Go back to the login page and request a new code.
2
Please check that you have entered the correct email address — the address you used when you placed your order.
3
Add contact@stateofart.com to your contacts so that emails are not marked as spam.

Still can't log in? Please contact our customer service.

Can I delete my account?

Yes, you can request us to delete your account and associated data. This is your right under the GDPR. To do so, please contact our customer service at contact@stateofart.com.

Please note that we are legally obliged to retain certain data, such as order details for our financial administration (7 years).