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Miscellaneous topics

What should I do if I have a complaint?

We work hard to deliver a perfect product. If an article nevertheless damaged or defective, please contact us by e-mail to contact@stateofart.com. We try always by the next business day to provide a solution.

Do you also have shops?

Yes, State of Art have a number of State of Art Stores in the Netherlands and Belgium, and sales outlets throughout Europe. Look on www.stateofart.com to find the closest store to you. Click on "Retail Outlets" in the menu at the top of the page.

Can I contact you by telephone?

Yes, that is possible, but the e-Store is set up as an online shop, so we find it more efficient to deal with queries by e-mail. We hope that you will find answers to your questions on this page, but if not, please e-mail contact@stateofart.com. We aim to respond to queries within 24 hours (on working days).

Should you wish to telephone our customer service department the number is +31 (0)544 392233.

Technical problems

If you experience technical problems while shopping on our site, please contact our customer service department. Please describe the problem in as much detail as possible, and make a note of any error messages. This will help in rectifying the problem as quickly as possible.

Cookies

Cookies are small amounts of information which we may store on your computer.

Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalize the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know at contact@stateofart.com.